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Returns & Refunds

Return & Refund Policy

Conditions under which returns, refunds, and cancellations are accepted

Effective Date: [Add Date]
48-Hour Return Window
Quality Assured

At ALISH LIFE SAVING IMPEX PRIVATE LIMITED, customer satisfaction is important to us. Since our products fall under healthcare and nutritional categories, returns are accepted only under limited circumstances as outlined below.

Contents

Eligible for Return

01

Returns will be accepted only under the following circumstances:

Wrong Product Delivered Damaged Product Received During Transit Manufacturing Defect Incorrect Quantity Supplied

Customers must notify us within 48 hours of receiving the shipment to be eligible for a return.

Not Eligible for Return

02

Returns will not be accepted in the following cases:

Product Opened or Used Seal Broken or Tampered Damaged Due to Improper Storage Product Expired After Delivery Customer Ordered Wrong Product Change of Mind After Purchase

Return Process

03

To initiate a return, email us with the following details:

Invoice Number Product Name Batch Number Images of Damaged Product Reason for Return

Our team will verify the return request before approval. Incomplete requests may cause delays in processing.

Refund

04

Once the returned product is inspected and approved, one of the following resolutions will be provided:

Refund within 7–10 Business Days Replacement Product Dispatched

Refunds will be made through the original payment method unless otherwise agreed upon between both parties.

Cancellation Policy

05
Cancellation Allowed Before Dispatch No Cancellation After Dispatch

Orders may be cancelled only before they have been dispatched. Once dispatched, cancellation requests cannot be accepted under any circumstances.

Shipping Charges

06
Original Shipping Charges Non-Refundable Return Shipping Borne by Customer

Return shipping charges shall be borne by the customer, unless the return is due to an error on our part (wrong product, damaged in transit, or manufacturing defect).

Quality Assurance

07

Every product is manufactured under strict quality standards to ensure safety and efficacy. We are committed to delivering only the highest quality healthcare and nutritional products.

If you receive a damaged or defective product, we will provide prompt assistance after verification. Your satisfaction and safety are our top priorities.

Need Help with a Return?

Contact our team and we will guide you through the return process.

info@yourdomain.com

ALISH LIFE SAVING IMPEX PRIVATE LIMITED

Crystal Plaza C-601, 6th Floor, Andheri New Link Road,
Opposite Infiniti Mall, Andheri West, Mumbai – 400102, Maharashtra, India

+91-XXXXXXXXXX